Refund policy

Return & Refund Policy

We want you to love your Wander purchase. If something isn't right, here's how we handle it.

30-Day Window
You have 30 days from the date you receive your item to request a return or refund.

Defective, Damaged, or Wrong Item
If your item arrives defective, damaged, or isn't what you ordered, contact us at info@wanderbabyessentials.com with a photo or short video of the issue. Once verified, we'll send you a free replacement or a full refund — no need to ship anything back.

Change of Mind
If you simply changed your mind, contact us at info@wanderbabyessentials.com within 30 days of delivery. You'll have two options:

• Keep the item and receive a 50% refund, or
• Return the item at your own expense for a full refund. We'll provide return instructions and the return address once your request is approved.

Please don't ship anything back to us without first contacting us for approval — unauthorized returns won't be accepted.

Refund Timing
Once your return or claim is approved, refunds are issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund.

Non-Returnable Items
We're unable to accept returns on sale items, gift cards, or products marked as final sale at checkout.

Questions
Reach out any time at info@wanderbabyessentials.com,we're happy to help.